It means so much when they smile at me and tell me that I am nice and doing a good job! Maria Mendoza: The most important thing about being a host is that we give our patrons the best customer service and a great experience while they are at WinStar World Casino and Resort. Sometimes they just want someone to take the time to listen to them. They feel like they can open up to you and tell you just about anything. They share about health issues they might be facing. You end up knowing all about their grandchildren and extended family.

What’s the most meaningful part of being a casino host?Īshley Baker: For me, it’s making the personal connections.

To enhance their experience while at WinStar World Casino and Resort makes being a casino host worthwhile. Getting to know each patron is a special moment. The patron smiled and for that instant let me get a glimpse into her past and the deep love she felt for her husband. I remember feeling humbled that she would share that story with me. I remember having a conversation with a woman close to 70 years old and she was telling me how she met her husband. She was so excited because it was the first tournament that she had ever won.īri Rocha: I have many memories with some of my patrons, however my favorite would be getting to meet my patrons’ families and friends.Ĭonnie Jones: One year, I put on a private VIP event with about 20 of my assigned guests. Gary Price: I have so many, but the one that stands out was when one of my patrons won third place in our big July 4th Explosions tournament. What is your favorite memory with one of your patrons? There is not just one thing I am thankful for but I can say my guests are the best in the casino (in my opinion) and I have co-workers that challenge my thinking and help me continue to become a better person.ĭonna Curtis: A professional workplace with stability and genuine goal to take great care of patrons and employees. WinStar has provided me many opportunities to grow and become a better person. What about your job are you most thankful for?Įvelyn Nobles: I have been with WinStar for about 8 ½ years. We are thankful for their selflessness and dedication to making WinStar a wonderful place to be! You can read more about what they do and becoming a VIP in this blog post.

They are on call 24/7 to accommodate your needs, they plan every detail of your trips and they host special VIP events. Our amazing casino hosts work tirelessly to offer the perfect WinStar experience every time you visit.

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